Frequently Asked Questions

Frequently Asked Questions

Tubie Sets

Care Instructions

To help maintain the quality and longevity of your items, Spoonie Sets recommends hand washing tubie pads, port covers, and tubie clips in cool to lukewarm water. Lay flat or hang to air dry.

Please do not iron directly over the plastic snaps, as heat may cause melting or warping.

Product Sizing

Approximate dimensions are as follows:

• Tubie Pads: 7.5 cm × 7 cm
• Port Covers: 7 cm × 11 cm (when folded)
• Tubie Clips: 13 cm × 3 cm

Because each item is handmade, slight variations in size may occur.

Design & Pattern Placement

All items are individually handmade and fabric is hand cut. As a result, pattern placement and design positioning may vary slightly from the product photos, making each piece unique.

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Custom Orders

Are custom or personalized orders available?

At this time, Spoonie Sets is not accepting custom or personalized orders.

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Shipping

Processing & Delivery Times

Orders are typically processed within 5–7 business days. Every effort is made to prepare and ship orders as quickly as possible.

Once your order has shipped, please allow an additional 5–7 business days for delivery.

Delivery timeframes are estimates only and may be affected by factors outside our control, including severe weather, holidays, carrier delays, or increased USPS shipping volume.

Tracking Information

Tubie pad, port cover, tubie clip, and apparel orders include USPS tracking information.

Tubie tape orders shipped without a tracking upgrade are mailed via USPS standard envelope service and do not include tracking. If you have received a shipping confirmation email, your order is on the way.

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