Frequently Asked Questions

Tubie Sets

Care Instructions

To help maintain the quality and longevity of your items, Spoonie Sets recommends hand washing tubie pads, port covers, and tubie clips in cool to lukewarm water. Lay flat or hang to air dry.

Please do not iron directly over the plastic snaps, as heat may cause melting or warping.

Product Sizing

Approximate dimensions are as follows:

Tubie Pads: 7.5 cm x 7 cm
Port Covers: 7 cm x 11 cm (when folded)
Tubie Clips: 13 cm x 3 cm

Because each item is handmade, slight variations in size may occur.

Design & Pattern Placement

All items are individually handmade and fabric is hand cut. As a result, pattern placement and design positioning may vary slightly from the product photos, making each piece unique.

Custom Orders

Are custom or personalized orders available?

At this time, Spoonie Sets is not accepting custom or personalized orders.

Shipping

Processing & Delivery Times

Orders are processed within 5–7 business days. Every effort is made to ship orders as quickly as possible.

Once shipped, orders are generally delivered within 10–14 business days from the purchase date.

Please note that delivery estimates are provided by USPS and may be affected by factors outside our control, including severe weather conditions, holidays, or high shipping volumes.

Tracking Information

All tubie pad, port cover, tubie clip, and apparel orders include USPS tracking information.

Tubie tape orders shipped without a tracking upgrade are mailed via USPS standard envelope service and do not include tracking. If you have received a shipping confirmation email, your order is in transit.